Our Story

Established over 30 years ago in 1986. We are a family owned and operated business, which is managed by Ken Timms & Jarrod Burns who specialise in Electrical, Air Conditioning & Refrigeration. Our business has predominantly operated on repeat business and word of mouth thanks to our customers. As a team we pride ourselves for providing a reliable and quality service. We know it can be difficult to find a quality and trustworthy electrician in Darwin that will come on time or even turn up! With us you get this all in one with our 5 Star Promise. We demand the best from ourselves and all those who work with or around us. We thrive to help our customers get what they want on time every time, whilst being committed to finding new ways to assist our customers. We are in the business to provide the best quality Darwin electrical, refrigeration and air conditioning services, whether the task be big or small in the industrial, commercial, marine or in your home. While continually training our staff with the latest quality products, technologies and techniques.

Our 5 Star Promise

Communication

We keep in contact with you thru the progression of the job. We provide a courtesy SMS 1/2 hr before arrival. If we are held up we will contact you before our appointment. Giving you freedom in your day so you are not waiting around for a tradesmen.

Trustworthy

We are experienced qualified tradesmen, with insurances & police checks.

Cleanliness

We wear boot covers when inside if needed & clean up after ourselves leaving your place clean!

Quality

We provide only known reliable products & a lifetime labour guarantee for our work. Quality guaranteed!

Satisfaction

We follow up & love feedback to make sure you are 100% happy with the job.

Our 5 Star Promise

Communication

We keep in contact with you thru the progression of the job. We provide a courtesy call 1/2 hr before arrival. If we are held up we will contact you before our appointment. Giving you freedom in your day so you are not waiting around for a tradesmen.

Trustworthy

We are experienced qualified tradesmen, with insurances & police checks.

Cleanliness

We wear boot covers when inside & clean up after ourselves leaving your place clean!

Value for money

Professional tailored advice to what you want. Provide free quotes so you know the price before we begin!

Satisfaction

We follow up & love feedback to make sure you are 100% happy with the job.

Accreditations

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  • Electrical Contractors License – C0881
  • Artick Refrigeration License – AU23084
  • CAL Acceredited – D-2-14883-09-10
  • (MBA) – Master Builder Association – 10/08 National code of practice for the construction industry
  • Accredited & Experienced EcoSmart Electricians – ESE2010000278
  • Accredited & Experienced CBUS Control & Management System Technicians
  • Taylex Wastewater Treatment Systems agents for the NT
  • Daikin Warranty Service for air conditioners we supply
  • White Card inducted technicians Police Checks
  • Elevated Platform License Ochre Card

Why Choose Us

Everyone has experienced a trades person that has showed up late (if at all), dressed like slobs, had B.O and left your place looking like a pig sty….and to be honest in our 30 years of business at times some of our trades men have done this also. That was until we got sick of being like other electrical and refrigeration companies, and decided to take action to stand out from the crowd!

Based on this knowledge we have decided not just to be a company that does a great job but also delivers great service. From this we created our new standard of service for our ‘5 Star Promise to you’.

To make sure this was not just fancy words on paper, we have changed our procedures and technology, and carefully selected and trained our staff. This is not an easy service to provide as not all tradesmen are “5 Star Material”.

Nevertheless we have raised and set the bar for electrical, air conditioning and refrigeration service in Darwin, so you will want to use us again and refer us to your friends!

 

We turn up as promised & Clean up!

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